Network Engineer

  • LocationMakati City, Philippines
  • Job typeFull time

Job Description

  • Create, follow-up, and close incident support tickets.
  • Create and modify knowledge documents related to performed work.
  • Answer and Triage all calls based on severity and impact.
  • Manage Active Directory, support/troubleshoot Group Policy, DNS/DHCP, etc.
  • Ability to manage/administer Office 365 applications (Exchange Online)
  • Support and troubleshoot printers and print servers
  • Allocate Folder Permissions (drive mapping, etc.)
  • Smartphone Configuration (Airwatch, Xenmobile support a plus)
  • Follow Security Protocol
  • Line of Business support/troubleshooting

Required Skills Needed

  • Detail oriented
  • Ability to work in a fast-paced environment
  • Exceptional team player who follows company guidelines
  • Basic networking familiarity with 1 – 3 years of technology experience
  • Network+ and/or Security Plus Certified ID preferred
  • M365, MCSA and MCSE Certified preferred
  • Experience with Microsoft and Mac Products

Disclaimer

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