Network Engineer

Job Description

• Create, follow-up, and close incident support tickets.
• Create and modify knowledge documents related to performed work.
• Answer and Triage all calls based on severity and impact.
• Manage Active Directory, support/troubleshoot Group Policy, DNS/DHCP, etc.
• Ability to manage/administer Office 365 applications (Exchange Online)
• Support and troubleshoot printers and print servers
• Allocate Folder Permissions (drive mapping, etc.)
• Smartphone Configuration (Airwatch, Xenmobile support a plus)
• Follow Security Protocol
• Line of Business support/troubleshooting

Required Skills Needed

• Detail oriented
• Ability to work in a fast-paced environment
• Exceptional team player who follows company guidelines
• Basic networking familiarity with 1 – 3 years of technology experience
• Network+ and/or Security Plus Certified ID preferred
• M365, MCSA and MCSE Certified preferred
• Experience with Microsoft and Mac Products